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Every year, migrants send hundreds of billions of dollars worth of remittances back to friends and family in their home country. And there’s a massive industry that facilitates these payments — and has for more than a century. 

The legacy remittance industry has been long dominated by cash, which requires physical locations where customers can hand over or pick up money. Building out those retail networks is a huge investment. It’s left just a few players, called Money Transfer Operators (MTOs), controlling a bulk of the industry. 

BII Money Transfer Operator Market Share By ChannelBI Intelligence

But these companies’ comfortable hold on the industry is now being challenged by digital remittance startups. Digital-first remittance companies are competing on fees and usability, and capitalizing on the way people’s expectations have changed with the advent of digital and mobile channels.

In a new report from BI Intelligence, we size the total remittance market, company-specific market share, digital’s market share, and digital’s growth at major remittance firms. We also assess how disruptive digital startups have been by comparing their fees with market leaders, and by juxtaposing their business models with those of legacy companies. 

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Here are some of the key takeaways:

In full, the report:

To access the full report from BI Intelligencesign up for a full-access 14-day trial here. Full-access members can sign up for access to new in-depth reportshundreds of charts, as well as daily newsletters on the digital industry.

BII Western Union C2C Rev Growth FX Neutral ExplainedBI Intelligence

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